Hi!

A couple of days ago my SE Elm died suddenly. I didn't drop or wreck it. It just does not work. When I turn it on it only shows a white screen and does not respond to any button. I tried to run an identify action with Omnius server but got the error below. I would like to backup all my contact and calendar data from the phone if it is achievable before I initiate a flash. Please help me! Thanks in advance!

(I'm sending my log here because Omnius for SE displayed the following error when I tried to post the error log in the application: Error log from unknown application platform version.)

Action journal
23:27:59 Identify
23:27:59 Shows detailed information about the connected phone.
23:27:59 Operating system: Microsoft Windows 7 Ultimate Edition Service Pack 1 (build 7601), 32-bit
23:27:59 Application version: 1.41.4828
23:27:59 . The action name is 'Identification'
23:27:59 Selected phone type: Elm™
23:27:59 Selected connection method: USB EROM
23:27:59 i Instructions
23:27:59 i 1. Make sure the phone battery is charged to at least 50%.
23:27:59 i 2. Switch off the phone!
23:27:59 i 3. Remove the phone battery and wait at least 5 seconds, then insert the battery back to the phone!
23:27:59 i 4. Press and hold the button C, then connect the cable to the phone!
23:28:00 . The action started waiting for the user
23:28:09 . The action finished waiting for the user
23:28:09 Connecting via SEMC USB Flash Device (USB1)...
23:28:09 Device driver version: 3.1.0.0
23:28:09 Entering baseband CPU service mode...
23:28:09 Detected chipset: DB3350 'F100
23:28:09 Boot mode: EROM
23:28:09 IMEI: 35480804493866
23:28:09 OTP CID: 81
23:28:09 OTP area status: Locked
23:28:09 Product type: Retail
23:28:09 Effective color: Red
23:28:09 Sending loader...
23:28:10 Sending loader...
23:28:10 NAND flash chip ID: 00EC-00AC
23:28:11 Phone type: J10i2
23:28:11 MAPP CXC article: R7CA061 prg1231-1938_TMOBILE_SU
23:28:11 MAPP CXC version: R7CA061
23:28:11 CDA article: 1235-7405
23:28:11 CDA version: R8A
23:28:11 Default article: 1229-0655
23:28:11 Default version: R7CA061
23:28:11 Language package: T-MOB-INT
23:28:11 i These phone locks are active: Network
23:28:11 Sending loader...
23:28:12 e Failed!
23:28:12 . The action entered shutdown phase
23:28:12 . The action reported failure

Error code
# 59966A159224E386

Error details
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37 89 1C 90 7F B7 6F 2C 23 40 D4 45 D7 32 07 D9
4A 5F 4D 80 93 5A 31 33 73 3E 35 04 20 23 37 11
9B 1C B3 51 31 F6 31 FA C3 DB 05 F4 77 A2 FA FF
45 8B 13 A0 E1 6C B6 9A 3B B6 7B C5 39 E2 69 E4
8C 44 95 58 91 2A D1 EE 8D EA F5 D9 E9 8E C7 16
78 0B 52 C5 EF 5B 5F DC 4D 88 A9 C2 C3 C4 59 35
25 BA A3 DA 46 73 24 D0 53 A2 45 A8 B7 60 D9 C4
D5 D2 B6 29 A0 B8
---